Job Opportunity: Fundraising Coordinator

Position: Fundraising Coordinator

Posting date: Tuesday, January 25, 2022

Closing date EXTENDED!: Monday February 21, 11:59 PM Pacific Time

Start date: As soon as possible

Compensation: This is a permanent, full-time position, with the organization currently operating on a pilot of a 4 day work week (Mon-Thurs, 32 hours) expected to be ratified mid-2022. Annual salary starting at $56,008.20, plus health benefits provided upon successful completion of 3 month probation period. Benefits include 3 weeks of vacation, personal days + holiday closure between Christmas and New Year’s, as well as sick leave. Unionized with BCGEU.

Location: Vancouver (must be in Vancouver area for proximity to bank and post office, though team members are currently working remotely due to COVID)


Leadnow is an independent advocacy organization powered by more than 600,000 members campaigning for social, economic and climate justice. Together, we do what it takes, with fierce integrity, to have impact as a powerful progressive force in Canada.

We aim to create accessible opportunities online and on the ground for people to participate, organize, and influence the priorities and policies of governments and corporations. We want a more open, accountable, and representative democracy because decisions should be driven by the people whose lives they affect. 

We’re seeking an organized and personable Fundraising Coordinator to join our team to support, primarily, our monthly sustainers program and donors. The ideal candidate will have excellent organizational skills and enjoy connecting with our community of donors to support them in their giving.

The Role:

The Fundraising Coordinator, reporting to the Executive Director, is the primary point of contact for donors—particularly monthly sustainers—and for the service provider that helps Leadnow to grow our monthly donor community. Supporting donors and the monthly sustainers program includes administrative donations processing and metrics tracking functions, as well as support on stewardship activities. As the finance and operations team member based in Vancouver, this role also provides occasional operations support.

Core Responsibilities:

Donor Stewardship, Correspondence, and Support

  • As the primary point of contact for donors, respond to telephone, voicemail and email inquiries from donors, drawing support from others on the team as needed

  • Coordinate or provide support for donor stewardship activities, including thank you cards and events dedicated to donor stewardship and engagement

  • Maintain template communication resources for donors

  • Support donors to make or change their donations.

  • Compile donor feedback for the campaigns team; liaising with the campaigns team to respond to campaign-related questions from donors

Donations Processing and Fundraising Administration

  • As the primary point of contact for Public Outreach—our service provider that helps grow our monthly donor community—meet regularly to respond to needs arising, and process donations acquired

  • Maintain fundraising metrics, provide preliminary analysis and suggest solutions as issues arise with data and processing

  • Receive, deposit, and data-track cheque donations

  • Support twice-monthly fundraising meetings

  • Assist with and consult on fundraising planning and resource development

Finance & Operations

  • As the sole member of the finance & operations team based in Vancouver:

    • Receive mail and notify appropriate staff of items requiring action

    • As capacity allows, occasionally assist with planning and logistics for staff events

What we’re looking for

Required Skills and Experience:

  • Experience in customer service or related sector

  • Strong organizational, administrative, and analytical skills, with strong attention to detail and accuracy

  • Ability to prioritize and adapt to changing needs to attend to multiple responsibilities 

  • Trustworthy, reliable, able to maintain confidentiality

  • Tech-savvy and comfortable learning new processes

  • Strong written and spoken communication in English, including a polite, articulate, and friendly phone manner

  • Enjoys engaging with members and donors via email and phone communication as regular part of work

  • Tactful and open to understanding other perspectives

  • Confident problem solving and troubleshooting skills

  • Self-directed, self-starting work style

  • Ability to research information and summarize key details

Desired Additional Attributes:

  • Experience with small donor fundraising or in fund development

  • Experience with online systems such as Stripe, Paypal, iATS

  • Work experience with non-profit administration or fundraising is a bonus

As a leading progressive campaigning organization, we recognize the importance of our staff reflecting the communities our work aims to benefit. Even as we work to unlearn our biases, we know that our identities and lived experiences affect how we work, prioritize, and how we build relationships. We strongly encourage candidates who are Black, Indigenous, people of colour, women, LGBTQ2I, immigrants, people with disabilities, and people from low-income and working-class backgrounds and/or with lived experience of poverty to apply. We recognize that this is neither exhaustive nor representative of the intersectionality present within each individual.

How to apply

To submit an application, please send the following, ideally in a single PDF, to [email protected] by Wednesday, February 16, 11:59 PM PT:

Your CV or resume

In lieu of a cover letter, a supporting application, addressing the following four questions (suggested max of 250 words per question):

  1. Why are you applying for this job?

  2. Briefly tell us about any experience you've had in fundraising or on a campaign - how were you involved? What did you learn about engaging others in service of promoting a cause you believe in?

  3. How does your personal/lived experience or identity shape your approach to social change and justice?

  4. If applicable, list which of the "additional attributes" you have, with a few sentences of explanation, if helpful, for context.

Leadnow is committed to ensuring that all applicants are able to participate in our hiring processes to the best of their ability. Please indicate in your application if there’s anything we can do to make the application or interview process more accessible.

Only selected candidates will be contacted by Thursday, February 24 to organize next steps. Short-listed candidates will be invited to complete a take-home task, followed by an interview, held over Zoom. If you have any questions or accessibility needs, please email us at [email protected]